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Privacy Policy

Wohi Tech HongKong Limited operates hveslippers.com as an online shoe store. This Privacy Policy explains how Wohi Tech HongKong Limited collects, uses, shares, and protects personal information. By using hveslippers.com, users agree to this Privacy Policy. Users who do not agree should not use hveslippers.com.

Information Collected by Wohi Tech HongKong Limited

Wohi Tech HongKong Limited collects information users provide directly. This information includes name, email address, shipping address, billing address, phone number, order details, shoe size preferences, product reviews, and customer support messages. When users create an account, Wohi Tech HongKong Limited collects account login credentials and order history. When users place an order, Wohi Tech HongKong Limited collects the products ordered, order value, shipping destination, and contact details needed to complete the transaction.

Wohi Tech HongKong Limited also collects information automatically when users visit hveslippers.com. This information includes IP address, browser type, device type, operating system, referral URL, pages viewed, links clicked, search terms, and session duration. Wohi Tech HongKong Limited collects this information through cookies, pixels, and similar technologies.

Payment Information

All payment transactions on hveslippers.com are securely handled by third-party payment gateways. Wohi Tech HongKong Limited does not collect, store, or process full credit card numbers, expiration dates, or security codes. Wohi Tech HongKong Limited does not retain payment card details. Payment gateways process payment card details under their own privacy policies and security standards. Wohi Tech HongKong Limited receives limited transaction information from payment gateways. This limited information includes payment confirmation, transaction status, order reference, and refund status. This limited information is used to confirm payment, prevent fraud, process refunds, and maintain order records.

How Wohi Tech HongKong Limited Uses Information

Wohi Tech HongKong Limited uses personal information to process and fulfill orders, arrange shipping, provide order updates, respond to customer support requests, process returns and exchanges, and manage accounts. Wohi Tech HongKong Limited uses personal information to personalize product recommendations, improve hveslippers.com, analyze store performance, detect fraudulent activity, enforce terms, and comply with legal obligations. Wohi Tech HongKong Limited uses email addresses to send transactional messages and marketing messages. Users can opt out of marketing messages by using the unsubscribe link in marketing emails or by contacting Wohi Tech HongKong Limited at [email protected].

Cookies and Tracking Technologies

Wohi Tech HongKong Limited uses cookies and similar technologies to operate hveslippers.com, remember user preferences, keep shopping carts active, measure site traffic, and support advertising. Essential cookies enable account login, cart management, and checkout. Performance cookies collect aggregated data about how users interact with hveslippers.com. Functionality cookies remember language, region, and display preferences. Advertising cookies help Wohi Tech HongKong Limited deliver relevant shoe advertisements and measure campaign performance. Users can manage cookies through browser settings. Disabling essential cookies may prevent checkout, account access, and cart functions. Users can also manage advertising preferences through available browser controls and industry opt-out tools.

Sharing Information

Wohi Tech HongKong Limited shares personal information with service providers that perform services on behalf of Wohi Tech HongKong Limited. These service providers include payment gateways, shipping carriers, fulfillment partners, email service providers, customer support platforms, analytics providers, advertising partners, and information technology providers. Wohi Tech HongKong Limited requires service providers to protect personal information and use it only for authorized purposes. Wohi Tech HongKong Limited may disclose personal information when required by law, legal process, court order, or government request. Wohi Tech HongKong Limited may disclose personal information to protect the rights, property, safety, and security of Wohi Tech HongKong Limited, users, and the public. Wohi Tech HongKong Limited may transfer personal information as part of a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets. In such a transfer, personal information remains subject to this Privacy Policy unless users receive a new privacy policy.

Data Retention

Wohi Tech HongKong Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. Retention periods vary based on the type of information, the nature of the relationship, legal requirements, tax requirements, accounting requirements, fraud prevention needs, and dispute resolution needs. When personal information is no longer necessary, Wohi Tech HongKong Limited deletes it or anonymizes it.

Security

Wohi Tech HongKong Limited uses administrative, technical, and physical safeguards designed to protect personal information. These safeguards include encryption, access controls, secure networks, employee training, and periodic security reviews. No method of transmission over the internet and no method of electronic storage is completely secure. Users provide personal information at their own risk. Users should protect account credentials and contact Wohi Tech HongKong Limited at [email protected] if they suspect unauthorized account access.

User Rights

Users may request access to personal information, correction of inaccurate personal information, deletion of personal information, restriction of processing, objection to processing, and a portable copy of personal information. Users may withdraw consent where processing is based on consent. Users may opt out of marketing communications. Users may request that Wohi Tech HongKong Limited not sell or share personal information for targeted advertising. To exercise these rights, users contact Wohi Tech HongKong Limited at [email protected]. Wohi Tech HongKong Limited verifies identity before fulfilling requests. Wohi Tech HongKong Limited responds within the time required by applicable law.

Children's Privacy

hveslippers.com is not directed to children under 13. Wohi Tech HongKong Limited does not knowingly collect personal information from children under 13. If Wohi Tech HongKong Limited learns that a child under 13 provided personal information, Wohi Tech HongKong Limited deletes that information. Parents and guardians can contact Wohi Tech HongKong Limited at [email protected] to request deletion.

International Data Transfers

Wohi Tech HongKong Limited may process and store personal information in countries other than the user's country. These countries may have different data protection laws. Wohi Tech HongKong Limited uses lawful transfer mechanisms and safeguards for international transfers.

Changes to This Privacy Policy

Wohi Tech HongKong Limited may update this Privacy Policy. Wohi Tech HongKong Limited posts the revised Privacy Policy on hveslippers.com. Users are responsible for reviewing this Privacy Policy periodically. Continued use of hveslippers.com after changes means users accept the revised Privacy Policy.

Contact Wohi Tech HongKong Limited

Users can contact Wohi Tech HongKong Limited regarding this Privacy Policy at [email protected], +852 4665 9724, or UNIT 1022A BEVERLEY COMMERCIAL CENTRE, 87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI KL. The website is hveslippers.com.

About Us

Company: Wohi Tech HongKong Limited
Address: UNIT 1022A BEVERLEY COMMERCIAL CENTRE, 87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI KL
Phone:+852 4665 9724
E-mail: [email protected]

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